Data Centre Locations
Our equipment is located across two cities, London and Manchester as our primary sites across a number of datacentres. We also operate a disaster recovery and diverse site at our head office in St Asaph.
All of these locations are totally independent and the facilities within each are operated by independantly by leaders in carrier neutral, high availability data centre facilities in the UK.
The reason we locate our equipment within third party data centres and not in our own buildings is that we recognise the multi million pounds of investment that has been poured into the facilities we have chosen, which are second to none.
This is the same approach used by a large number of hosting providers who provide services ranging from budget-oriented shared hosting solutions, to high-end dedicated services geared toward mission critical applications.
Unlike many hosting providers that use custom DNS and evasive advertising to hide the fact that they co-locate, we do not try to hide this, nor claim "our own data centres" and believe that co-location is the best strategy for Hosting UK. To this end we have located our equipment at both locations in our own racks within these world class facilities.
Engineers are based on site to ensure the fastest response should any physical intervention be required at any time.
Maintaining our equipment in these two centres allows us to do what we do best: develop and support targeted hosting products, while our data centre providers do what they do best: operate world class data centres. It is a logical partnership that creates a win-win-win situation for our customers.
Connectivity
Details of our network and connectivity can be found by following this link which provides additional detail.
Security
Access to our servers is tightly controlled by both electronic and biometric means, through a system of airlocks and secured areas. Entry to the data centre requires both of these means as well as a final visual check before any person can gain final entry to equipment. Once in the data centre activity is recorded around the clock.
- Very early smoke detection apparatus (VESDA) installed
- Smoke detection system
- FM200 fire suppression system
- CCTV system covering all entrances/exits and main areas
- 24-hour video recording
- Full perimeter alarm
- PAC security card access system
- Visual verification of all persons entering the data floor
Power
Power is supplied to the data centre from diverse locations and is backed up with multiple standby generators.
- 2 x 1700 KVA Generator back-up @ N+1
- UPS system - redundant parallel formation @ N+1
- Close control downflow air conditioning units to guarantee stable temperature and humidity @ N+1
- 2 independent AC systems DX & chilled water @ N+1
- 2.5 MVA of UPS conditioned power @ N+1
- Diverse Power Supplies with diesel generator backup
We hope you've found this overview useful, however if you have a specific question, contact support@hostinguk.net and we'll do our best to provide you with the information you need.
Further information
If there is any information you can't find on our web site or that we have not included here please ask by either calling 0870 003044 or 01745 586070 or submit a query