General Information
1. How does accelerated dial-up work?
2. Will accelerated dial-up work with my internet connection?
3. How much faster will my dial-up connection be?
4. Will accelerated dial-up change how I view web pages?

Using the Clientless Version
5. Why should I choose the clientless version?
6. What operating systems does accelerated dial-up (Clientless) work on?

Using the Client Version
7. Why should I choose the client version?
8. What operating systems does accelerated dial-up (Client) work on?

Charges
9. How much does it cost?

Troubleshooting
10. How do I change my dial-up number?
11. How do I change the quality at which my images are downloaded?
12. Can I set a rule to exclude some sites from optimisation?
13. I’ve changed the settings on my client version to improve image quality. Why are the web pages not showing better quality pictures?
 

1. How does accelerated dial-up work?
Accelerated dial-up instantly compresses the data you are downloading from the internet, so that it loads faster onto your computer saving you time and money.

The service works by vastly reducing the amount of data being transmitted through a dial-up line to 'shrink' it so that it loads faster. The latest optimisation technology minimises transfer time and bandwidth needs when downloading websites. To do this, the technology incorporates advanced techniques of:

• Format reduction - to improve the efficiency of web languages such as HTML, JavaScript and CSS
• Data compression - to apply general compression to regular text and specific compression to images, multimedia and certain document types
• Caching - before spending valuable resources on optimising web pages which have already been viewed, the technology checks to see if it already has an up-to-date copy of the requested content

This unique optimisation ensures a faster dial-up experience for accelerated dial-up users.

2. Will accelerated dial-up work with my internet connection?
Accelerated dial-up works with any dial-up Internet connection. Simply click here to get started.

3. How much faster will my dial-up connection be?
Speeds are typically up to five times as fast.

4. Will Accelerated dial-up change how I view web pages?
No – Accelerated dial-up works by compressing images and files so that they are optimised on your screen ensuring that you still view the same information as with a normal connection.

5. Why should I choose the clientless version?
The clientless version of accelerated dial-up provides improved web browsing due to caching, compression and optimisation of graphics. All optimisation occurs automatically to provide you with an easy to use solution which works 'behind the scenes' to ensure a faster browsing experience every time you dial-up.

6. What operating systems does Accelerated dial-up (Clientless) work on?
The service works on all Windows operating systems. Please note that you will need to be using Windows 98 Internet Explorer Version 5 or higher.

7. Why should I choose the client version?
In addition to the standard optimisation tools, the client version also compresses downloaded files, POP3 email and attachments. You can also choose to compress web graphics and emails according to your own requirements.

8. What operating systems does Accelerated dial-up (Client) work on?
The service can be installed on Windows 98SE, ME, 2000 and XP. Windows 95 and NT are not supported. Please note that you will need to be using Windows 98 Internet Explorer Version 5 or higher. The service is not compatible with Mac operating systems.

9. How much does it cost?
Unlike other UK providers, we do not charge a set up or monthly fee for this service. The only costs incurred are your usual 0845 charges.

10. How do I change my dial-up number?
Simply access the properties of your dial-up connection (under your Control Panel or My Computer depending on the operating system you are using) and change the 0845 number you are currently dialling to.

11. How do I change the quality at which my images are downloaded?
This can be done on the client version only. Open the client. Under the settings menu you will see a sliding scale. Simply drag the slider up and down to select the connection speed of Accelerated dial-up. The relevant image quality which you will achieve is displayed at the bottom of the settings screen, under the scale, and will be shown in the two pictures to the right of the scale. Finally click the Apply button to save your choice.

12. Can I set a rule to exclude some websites from optimisation?
Accelerated dial-up can be set to exclude various IP addresses from optimising any graphics to ensure that you always view pictures at the quality intended. This can be done on the client version only, and you will need to know the IP addresses of the websites you would to exclude. Open the client and select Options/Advanced. Then select Addresses/Tab/Custom. Click New and enter a name or reference for the website, followed by the IP address and address mask.

13. I’ve changed the settings on my client version to improve image quality. Why are the web pages not showing better quality pictures?
The web pages you have already downloaded will not auto-refresh. You will need to clear the cache and refresh the page by pressing down the CTRL and F5 keys simultaneously.

Please note: This service is provided free of subscription charges to Hosting UK and therefore no support is provided and Hosting UK do not in anyway guarantee or warrantee this service in any way.  Where it is provided in connection with Hosting Packages sold by Hosting UK it does not form part of the agreement for services and Hosting UK shall not be held liable for any losses or damages in connection with this dialup product howsoever caused.